Malfunctions
The easiest way of signalling out issues concerning electricity supply
Malfunction solving has been optimised in view of ensuring the observance of the indicators imposed by the regulator by introducing the system for the takeover of malfunctions via Call Center and by directing the field teams with the help of the low voltage dispatchers.
In order to signal out malfunctions you can directly call 0800 800 929
This service helps you find out the following:
- General information concerning:
- Site and connection permits (documents required for the permits issuance);
- Contracts (new contracts or re-contracting);
- Woking hours, addresses and telephone numbers of the cash centres;
- Customised information about electricity feeding;
- Takeover of complaints and notifications related to the metering groups functioning.
You can also use this service to signal out outages, energy or equipment thefts.
- * Beginning with May 3rd, there shall be taken into account the new Romtelecom numbers; details on www.romtelecom.ro
- ** Call made only from the Romtelecom network
