E.ON Energie

1

Invoice date—it is the date when the invoice was issued.

Due date—it is date up to which the invoice has to be paid. The electricity invoice has to be paid within 15 days after the invoice issuance date.

Variable symbol —Specific number for each invoice, made up of 10 figures. It is necessary to mention when the invoice payment is made.

What happens if the electricity invoice is not paid for during the due period?

• If the invoice is paid for within 30 days after the due date, no late payment interest shall be charged. Beginning with the 31st day after the due date, late payment interest shall be calculated for the whole period, beginning with the first day after the due date.
• 45 days after the due date, the electricity supply shall be interrupted. The restoration of the electricity supply shall be carried out within maximum two working days immediately after the full payment of the invoice, the due late payment interests and the expenses determined by the interruption and restoration of supply.
• In case within 60 days after the interruption of the electricity supply the full payment of the invoice and due late payment interests has not been made, the supplier is entitled to terminate the electricity supply contract and all the due amounts shall be recovered according to the legal provisions in force.

2

Type of customer—Household

Type of invoice

• estimated–it is issued every 2 months, based on the average electricity consumption, automatically calculated via the billing application or based on the average monthly consumption declared by the customer under the consumption agreement;
• regularisation–it is issued based on the indexes read by the meter reading service providers every 6 months. The value of the regularisation invoice represents the difference between the actual consumption during 6 months and the previously estimated and billed one.

Billing period

It is the period that the electricity consumption is calculated for (2 months for the estimated invoice and 6 months for the regularisation invoice).

Billing system

It represents the way electricity is billed (with regularisation meter reading every 6 months).

Previous debt balance

It represents the existing and not paid for debts of the consumption place in the last day of the billing period.

3

Contract holder —surname, first name of the holder and the address that invoices are sent to.

4

Billed products and services

According to the chosen type of tariff, the billed amount is made up of the following:

• Active electricity–the equivalent value of the electricity consumption recorded during the billing period,
• Reservation (subscription)–it applies only if there is a monomial tariff with reservation (CR, CR2,CR3), monomial with included consumption, monomial with contracted power quota and it is charged irrespective whether electricity is consumed or not.

Via the reservation (subscription) the electricity supply service is ensured at any time, meaning that there are covered all non-current expenses for the operation of the generation, transmission and distribution installations.

Radio fee

The fee for the public radio service collected by E.ON Energie România from its payers together with the equivalent value of the consumed electricity, compliant with the Governmental Decision 977/2003 as subsequently amended.

TV fee

The fee for the public television service collected by E.ON Energie România from its payers together with the equivalent value of the consumed electricity, compliant with the Governmental Decision 977/2003 as subsequently amended.

Excise

The special consumption fee that is transferred to the state budget, established in conformity with the provisions of the Fiscal code. The amounts of the excise are calculated in lei, based on the currency exchange rate set forth according to article 218 under Law no 571/2003 regarding the Fiscal code, as subsequently amended and completed.

The excise calculation formula is the following: the volume of billed active electricity (expressed in MWh) x unitary excise (that can be seen on the invoice under item 8) x lei/ euro exchange rate.

The lei/ euro exchange rate that is taken into consideration is set forth in the first working day of October of the previous year and it is published in the Official Journal of the European Union.

5

Meter reading period

Meter reading is performed every six months. Based on each meter reading, the regularisation invoice is issued.

6

Billing period

It is the period for which the electricity consumption is calculated.

7

Type of tariff

It represents the type of tariff chosen by the customer from among the tariffs approved by the regulator for household customers and it can be found in the electricity supply contract.

8

The legal grounds setting forth the prices for the consumed electricity and the excises used upon the calculation of the invoice.

9

Invoice total without VAT

It represents the equivalent value of the consumed electricity volume plus the equivalent value of the subscription, of the excise and the equivalent value of the radio and TV fees.

Taxation base

It represents the value for which VAT is calculated and it is made up of the equivalent value of the consumed electricity volume, of the subscription and of the excise.

Invoice total with VAT

It represents the payment value of the current invoice.

Other amounts

It represents amounts paid in advance by the customer. These amounts shall be subtracted from the value of the next invoice.

Total

It represents the total amount that has to be paid.

This amount does not include the outstanding debts in the billing period shown in the previous debt balance position and that shall be paid separately. You should bring in the invoices issued in the respective period choosing a method of payment described on the Methods of invoice payment page. If you do not have the invoices anymore, you can pay the outstanding amount only in the cash centres of E.ON Energie România.

10

Payment coupon

It comprises the data required for the payment of the current electricity invoice; it also includes the sole bar code.