Activity description
We are the ones to make sure that the sales of electricity to all customers in the Moldova area – the Bacau, Botosani, Iasi, Neamt, Suceava and Vaslui counties is a service of high quality and performance.
We are the only interface between the specific activities in the energy sector and the customer, with a constant orientation towards approaching household and industrial customers at national level.
Our services:
- The procurement of the electricity volumes contracted with customers, in order to cover the consumption demand;
- Electricity supply to customers, at the highest quality and safety level;
- Providing technical and economic solutions for energy efficiency and cost cutting;
- Regular and complete information to customers about the changes on the energy market or about other issues of interest for customers, via the most appropriate means of communication;
- Support and counselling in the Customer Care Centres, Call Center and cash desks;
- Ensuring the interface between the customer and the distribution operator;
- Providing negotiable contractual terms, in view of adopting a mutually advantageous solution and building a co-operation relation on long-term;
- Crediting customers by billing the electricity after its actual consumption and facilitating invoice payment via modern payment channels;
- Training provided to the customer responsible employees for the draw-up of the consumption forecast provided;
- Individual consultancy, upon request, according to specific needs, provided free-of-charge by the Sales Managers to industrial and business customers.
- Advantages of co-operating with us:
- The power and resources of a team of specialists
- Efficiency of a solid company from the financial standpoint
- The know-how of a multinational holding, with a wide experience in the sector
- The equilibrium of a remarkable customer portfolio
- The ability of consciously assuming risks
- The warranty of the provided services quality
- Flexibility and creative approach towards the requirements of the customers
- Competitive products and tariffs, adjusted to the specific consumption of each customer
